War Stories - Defusing an executive kerfuffle
Some situations you encounter as a leader are no-win scenarios. The best thing to do for your organization sometimes is to take the "L" personally.
A sudden flurry of Slack notifications appear on the top right of my screen: three new, separate DMs, surprisingly from the President, CEO, CTO, and CMO. I knew something blew up.
Given the absence of other blaring alarms, I knew the system wasn’t down.
What was?
An unexpected crisis
All four messages were about the exact same thing.
One of my reports, a newly minted engineering manager, had posted a message on his team channel that had suddenly ruffled a lot of executive feathers.
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